Privacy Policy
Last updated: September 30, 2025
1. What We Collect
We follow the principle of data minimization. SleepLoop is designed to function primarily on-device without requiring personal data. Depending on your usage, we may process:
- Account and Contact (optional): If you contact us for support, we may receive your email address and any details you provide.
- Usage Analytics (optional/aggregated): App version, device model, OS version, feature interactions (e.g., play, pause, loop), crash diagnostics and basic performance metrics.
- Purchase Data (if applicable): Subscription status (active/expired), product identifiers, transaction receipts (tokenized) necessary to verify entitlement—no card data is stored by us.
- Device Identifiers: System-assigned identifiers or resettable ad identifiers where platform SDKs require them (you can reset/limit tracking in OS settings).
- Local Data: Your preferences (e.g., last played sound, loop setting, volume) stored on your device. This stays on-device unless you expressly share it with us (e.g., support diagnostics).
2. How We Use Information
- Provide and improve core features such as playback, loop, library browsing, and stability.
- Diagnostics and crash analysis to address bugs and improve performance.
- Understand aggregate usage to prioritize sounds and features (A/B tests may be run on anonymized cohorts).
- Process purchases and manage entitlements.
- Communicate with you regarding updates, tips, or support when you contact us.
3. Processing Basis and Controls
- Contract: To provide the service you request (e.g., play sounds, manage purchases).
- Legitimate Interests: App security, fraud prevention, crash diagnostics, service improvement.
- Consent: Where required by law (e.g., personalized ads/cookies); you can withdraw consent via in-app or system settings.
4. Sharing and Third Parties
We do not sell personal data. We may share limited data with service providers strictly to operate and improve SleepLoop:
- Analytics/Crash Reporting (e.g., platform-provided SDKs) for performance and diagnostics.
- Payment/Subscription platforms (e.g., App Store) for purchase validation and entitlement.
- Cloud/CDN providers to deliver sound files efficiently.
All providers are bound by contracts to process data only under our instructions and applicable laws.
5. Cookies and Similar Technologies
Our website may use cookies for basic functionality, analytics, or remembering preferences. In-app, mobile platforms may expose identifiers or technologies that serve similar purposes. You can control cookies in your browser and reset/limit ad identifiers in your device settings.
6. Data Retention
We retain data only as long as necessary for the purposes above, to comply with legal obligations, resolve disputes, and enforce agreements. Local on-device data remains until you remove the app or reset app data.
7. Your Rights
- Access, correction, deletion, and portability where applicable (GDPR/CPRA and other laws).
- Object to or restrict certain processing; withdraw consent where relied upon.
- Opt-out of marketing emails at any time via unsubscribe links or by contacting us.
8. Security
We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission or storage is 100% secure; we work continuously to enhance protections.
9. Children
SleepLoop is not directed to children under the age required by local laws for consent to personal data processing. If you believe a child provided us personal data without appropriate consent, please contact us and we will take steps to remove such data.
10. International Users
Your information may be processed in countries other than your own. We implement safeguards consistent with applicable laws for cross-border transfers (e.g., SCCs where required).
11. Changes to This Policy
We may update this policy from time to time. We will revise the "Last Updated" date below. Material changes will be highlighted in-app or on our website where appropriate.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us at: [email protected]